Cabin Fever Adventures: COVID-19 Policies and Protocols
Check in Dates between March 18 and April 30, 2020Reservations for stays made on or before March 18, 2020, with a check in date between March 18, 2020 and April 30, 2020 may be refunded as a gift certificate to be used within one year. When you reschedule, we will post the dollar amount from the gift certificate and the remaining balance (if any) will become due. Reservations that require rebooking due to COVID-19 may only be rescheduled one time. Our normal cancellation policy will not apply in this instance. If for whatever reason a guest cannot make the rescheduled date, he or she will forfeit the full amount paid.
Reservations made after March 20, 2020 will not be covered under our Covid-19 policy.Covid-19 circumstances that are not covered under our policy include:
- Transportation disruptions and cancellations
- Travel advisories and restrictions
- Health advisories
- Changes to applicable law
- Other government mandates (such as prohibitions on short-term rentals and shelter in place requirements).
Reservations checking in after April 30, 2020 will follow the cancellation policy as stated on our policies page.Cancellations: All cancellations must be made personally by telephone, then followed up with a cancellation e-mail. You must receive a cancellation confirmation by e-mail in order to consider your reservation cancelled. The non-refundable deposit of $75 per rental night will apply on all reservations requested. Weather conditions do not constitute an exception to the cancellation policies. If you cancel before 14 days prior to your arrival date / 30 days prior to holiday stays, you will only forfeit your deposit. Cancellations within 8 - 14 days prior to your arrival date are required to pay for a 1-night stay, including the deposit. Cancellations within 0 - 7 days prior to your arrival date will be charged for the entire stay.
Changes: A $25 change fee will apply when you change your reservation by switching dates or cabins. Changes must be completed before 14 days prior to your arrival date / 30 days prior to major holiday & spring break arrivals. Your paid deposit will transfer to your new reservation - if your new reservation arrival date is within 30 days of your original reservation and with the same cabin. If the same cabin is not available within 30 days of your original stay, we will transfer your deposit to another available cabin. Changing cabins or changing dates cannot be honored within 2 weeks of your arrival date for non-holiday stays or within 30 days prior to arrival for all holiday and spring break stays.
Health and Safety:Cleaning and Sanitation: Providing a safe and clean enviornment for our staff and guests has long been a primary focus at Cabin Fever Adventures. As a result of this pandemic, our staff has increased their efforts in ensuring that all cabins are throughly and properly sanitized between each rental.
Special Note: ALL guests are expected and required to follow the Oklahoma governor's safety guidelines requarding facial coverings and social distancing.